05Work Packages
18 months, ten work packages, TRL 4 → 7
Each work package has measurable success criteria, intermediate deliverables, and an explicit dependency.
Timeline
Each work package has measurable success criteria and an explicit dependency.
| WP | M1-M3 | M4-M6 | M7-M9 | M10-M12 | M13-M15 | M16-M18 |
|---|---|---|---|---|---|---|
| WP1 | ||||||
| WP2 | ||||||
| WP3 | ||||||
| WP4 | ||||||
| WP5 | ||||||
| WP6 | ||||||
| WP7 | ||||||
| WP8 | ||||||
| WP9 | ||||||
| WP10 |
Work package summary
| WP | Title | Months | TRL | Lead |
|---|---|---|---|---|
| WP1 | Project Management, Quality & Reporting | M1–M18 (continuous) | — | Proje yöneticisi |
| WP2 | Hardware Integration & Evaluation Corpus | M1–M4 | 4 → 5 | Gömülü sistemler sorumlusu |
| WP3 | On-Device Turkish STT (Fine-tune + Quantise) | M3–M8 | 4 → 6 | STT/ML mühendisi |
| WP4 | On-Device Turkish TTS & Round-Trip Pipeline | M4–M8 | 4 → 6 | TTS/ses mühendisi |
| WP5 | Turkish Phonetic Encoding & Proper-Name Correction | M5–M11 | 4 → 6 | NLP mühendisi + dilbilim danışmanı |
| WP6 | Free-Form Location → Administrative-Unit Resolver | M6–M11 | 4 → 6 | NLP mühendisi |
| WP7 | Conversation Flow Engine & Record-Integrity Guard | M7–M12 | 4 → 6 | Görüşme mühendisi |
| WP8 | Call-Flow Features (parallel query, transfer, resilience) | M9–M13 | 5 → 6 | Sistem mühendisi |
| WP9 | Analytics, Business Panel & KPI Dashboard | M10–M14 | 4 → 6 | Analitik + UX |
| WP10 | End-to-End Integration, Pilot Deployment & Final Validation | M13–M18 | 6 → 7 | Sistem entegrasyon sorumlusu |
Work package details
Project Management, Quality & Reporting
Management loop, measurement discipline (bootstrap CI, p95 reporting), and IPR/risk register. Cross-cutting across all WPs.
lead: Proje yöneticisi
Hardware Integration & Evaluation Corpus
Anonymisation pipeline, golden set from 3,328 calls, SIM7600G bring-up, baseline WER.
lead: Gömülü sistemler sorumlusu
On-Device Turkish STT (Fine-tune + Quantise)
Whisper-small/medium LoRA fine-tune, int8 and Q4_K/Q5_K quantisation, RTF measurement on Jetson Orin Nano + x86.
lead: STT/ML mühendisi
On-Device Turkish TTS & Round-Trip Pipeline
Piper Turkish voice bundle, XTTS-v2 quality comparison, end-to-end STT→LLM→TTS p95 latency.
lead: TTS/ses mühendisi
Turkish Phonetic Encoding & Proper-Name Correction
Three-stage correction (biasing → phonetic → dialog confirmation), Turkish-specific encoding, BK-tree index.
lead: NLP mühendisi + dilbilim danışmanı
Free-Form Location → Administrative-Unit Resolver
TÜİK administrative units + PTT postcodes, region-code + history priors, teyit confirmation policy.
lead: NLP mühendisi
Conversation Flow Engine & Record-Integrity Guard
YAML-driven flow engine, four-stage integrity guard, per-sector configuration.
lead: Görüşme mühendisi
Call-Flow Features (parallel query, transfer, resilience)
Whisper-Streaming + LocalAgreement-2, live transfer to personnel, disruption-resilient local buffer.
lead: Sistem mühendisi
Analytics, Business Panel & KPI Dashboard
CLV/VIP scoring, sentiment baseline, demand forecast, 8-KPI dashboard.
lead: Analitik + UX
End-to-End Integration, Pilot Deployment & Final Validation
Two pilots (technical service + pharmacy), two-week shadow mode, re-measurement of all five targets, ops runbook.
lead: Sistem entegrasyon sorumlusu