Eterna TeknolojiAkıllı Çağrı Yönetimi

TÜBİTAK 2026-2028 Priority R&D

A voice assistant that answers your phone in Turkish — without sending a single call to the cloud.

It spells pharmacy brands and neighbourhood names correctly. It does not invent fields. It keeps working when your internet drops.

no cloudegress 0
on-premedge computer
KVKKaligned
Live call

CallerMerhaba, kombim çalışmıyor, petekler ısınmıyor.

AssistantAnladım. Adınızı alabilir miyim?

CallerAyşe Yıldız.

AssistantAdresinizi alabilir miyim?

CallerKızılay'dayız, Çankaya.

Structured record

Name
Ayşe Yıldız
Address
Kızılay, Çankaya
Issue
Kombi — petekler ısınmıyor
Processing
on-prem — no cloud
fig. 01 — system overview
01 ·
3.328
real calls analysed
02 ·
TRL 4→7
maturity target
03 ·
18
months · 10 work packages
04 ·
%100
on-premises processing

fig. — system capabilities

End-to-end in a single call

call answer

SIM7600G cellular module; digital PCM/I²S audio

Turkish STT

Quantised Whisper / wav2vec, 8→16 kHz adapted

proper-name fix

Turkish-specific phonetic coding, confidence 0.5

location resolve

Free-form → admin unit; dialog confirmation

record integrity

Schema + enum + source verification

on-device inference

Piper TTS, record DB — no cloud

sector

Pilot sectors

Technical service (3,328 real calls on file) and pharmacy — both call-heavy and proper-name-dense.

piloting · 2026

funding

TÜBİTAK 2026-2028 priority area

AI & Data Science → Foundational AI → Turkish Speech Recognition/Synthesis. Submitted as a standalone area application.

  • AI
  • Edge
  • Turkish STT
  • TTS
  • KVKK
  • TRL 4→7
  • On-prem

area application · 2026-2028 cycle

contents · 01 → 12

At a glance

  1. 01Problem
  2. 02Architecture
  3. 03Innovation
  4. 04Targets
  5. 05Work Packages
  6. 06Field Evidence
  7. 07Why Not Cloud
  8. 08Standards
  9. 09Company
  10. 10Cooperation
  11. 11Contact
  12. 12References